Shipping policy

At The Purple Siren, we take pride in delivering your treasures straight from our sea of style to your shore with care and efficiency. Each order is handled with love and attention — ensuring your mermaid-inspired pieces arrive safely and beautifully.

🐚 Processing Time:

  • Orders are processed and shipped within 3–5 business days (Monday–Friday).

  • Orders placed over the weekend or on holidays will begin processing on the following Monday or next business day.

  • You will receive a confirmation email with tracking information once your order has set sail.

🌤 Shipping Timeframe:

  • Standard shipping typically takes 7-12 business days after your order has been processed.

  • Please note that delivery times may vary depending on your location and carrier delays beyond our control.

✨ Shipping Rates:

  • Shipping costs are calculated at checkout based on your location and chosen shipping method.

  • Free standard shipping may be offered during select promotions — keep an eye on our social pages and newsletters for special announcements!

🌺 Order Tracking:
Once your order ships, you’ll receive an email containing your tracking number and a link to follow your package’s journey — from our shores to your door.

📦 Lost or Delayed Packages:
If your order hasn’t arrived within the expected timeframe, please contact us at amber@thepurplesiren.com, and our customer care team will help you navigate the tides and locate your shipment.

Thank you for shopping with The Purple Siren, where every package carries a touch of ocean magic straight to you.